Criteria for Exchange- No refund under any circumstances:
Refund is not applicable!!You can exchange with any Size, you need to pay 299/- for exchange. (if your desire size available). If the exchanged product price is higher than your current product then you need to pay differ amount of product .
Products purchased during SALE are not eligible for Exchange.And Undergarments (like panties,bralette & sports bra),Light colours like (white,pink,yellow ) , gym accessories and night suits are not applicable for exchange .
If Damaged/Wrong product delivered:
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If you are not entirely satisfied with the purchase, we are here to help -
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We will give you a free exchange.
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Please reach us within 24 hours after delivery .
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New product will be shipped after we receive the exchange product (WE DO NOT REFUND).
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Exchange process takes ( 4-5 ) working days.
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Pickup and shipment will be done from brand side.
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Reach us through WhatsApp:- 9664962485
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Please share valid proof/details for the same.
Incase you do not like the product :
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We will charge a nominal fee for returns and exchanges
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Exchanges are available within sizes and different products also.
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Charges include reverse pickup cost and forward shipment Rs 299/. If pin code is not under serviceable, customer is required to ship the products back ( Brand will only charge for Forward Shipment ).
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Exchange process takes ( 10-12 ) days
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We reserve the right to not accept a return/exchange if;
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(1) the product/s are returned after use
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(2) the products are damaged.
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We only provide return/exchange 1 time.
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Exchange/Returns can be done within 4 days after delivery.
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If registered mobile number or address is incorrect, brand will not be responsible for the delay in delivery ( COD shipping amount is non refundable, in case delivery failed )
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No refund under any circumstances.
Wrong Phone no/address/PIN
Please ensure that all shipping details—including your phone number, address, and PIN code—are accurate when placing your order. Incorrect information may lead to delivery issues, such as misrouting or the parcel being returned to us.
In such cases, a re-shipping fee of ₹99 will apply, which must be borne by the customer.
Pre-orders/On demand orders.
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Pre -Order or On demand orders CANNOT be returned or exchanged, because it made one piece in your order request.
Incase Product is out of stock.
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Our products are unique and high on demand, if you pre paid for the product and it's not in stock then you need to wait till dispatching time. Or we will add that amount in gift card.
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Returns are available only in the form of Gift card( WE DO NOT REFUND ).
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Gift card is valid for 2 months from the issued date .
Prepaid Orders:
*Prepaid orders cannot be cancelled.
*However, customers can opt to switch to a different product or change the delivery address if necessary.
COD (Cash on Delivery) Orders:
COD pre-payment 350/- is NON-Refundable .
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COD orders can be cancelled prior to dispatch refund is not provided.
* Once the order has been dispatched, cancellation is not possible.WE may, at its
WE may discretion and without prior notice, can change the products or categories to which this policy would apply and reform the policies .